Contact
Get in touch.
For emergencies, call. For everything else, the form below or an email both work — we respond within 30 minutes during business hours.
Send a note
Tell us
what's broken.
Direct lines
Or call us.
Dispatch
(704) 236-1424
After-hours emergency line available
directserviceplumbingllc@gmail.com
Replies within 30 minutes during business hours
Office
4050 Matthews-Indian Trail Rd
Matthews, NC 28104
Hours
Mon–Fri · 8am–5pm
Sat · Closed · Sun · Closed
Same-day emergency dispatch
Burst pipe? Sewer back-up?
We're rolling.
Mon–Fri 8am–5pm, a licensed master plumber dispatches across the Charlotte metro within minutes of your call. Average on-site time: under an hour.